Ofsted weighs replacement of faulty evidence system after data losses

Policy Education
Ofsted weighs replacement of faulty evidence system after data losses
Published May 18, 2026
Ofsted is exploring alternatives to its current evidence-gathering system after persistent technical glitches have caused inspectors to lose crucial documentation. The digital platform, used by inspectors to collect and store evidence during visits to schools, colleges and children's services, has been dogged by reliability issues that undermine the inspection process. For local authorities and education leaders, the reliability of inspection evidence is paramount to fair and accurate assessments. When technical failures result in lost data, this not only disrupts the inspection process but raises questions about the robustness of the judgements that follow. Lead Members holding children's services to account need assurance that the inspection framework they work within is technically sound and that evidence supporting significant decisions about service quality is secure. This development comes at a time when the inspectorate is already under pressure to demonstrate consistency and fairness in its approach. Any changes to the evidence-gathering infrastructure will require careful implementation to ensure that the transition does not further disrupt inspection activity or create additional burdens for settings preparing for visits. The Department for Education and Ofsted will need to work closely to ensure replacement systems are thoroughly tested before rollout.
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